Effective Date: 01 December 2025
1. Introduction Welcome to Algo Pro Universe ("we," "our," or "us"). We are a registered IT & Software Development Enterprise (Udyam Registration: UDYAM-KR-06-0046049) operating from Karnataka, India. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.algoprotrader.com] or use our algorithmic trading software services.
2. Information We Collect We collect information that you voluntarily provide to us when you subscribe to our services or communicate with us.
Personal Information: Name, Email Address, Phone Number, and Billing Address.
Technical Data: Trading account ID (for API mapping), IP address, and browser type.
Payment Data: We do not store your credit/debit card or banking details. All payment transactions are processed through secure third-party payment gateways (PhonePe/Razorpay).
3. How We Use Your Information We use the information we collect for the following purposes:
Service Delivery: To map your trading account with our algorithmic software via API and execute trades.
Billing: To calculate variable fees based on your account performance and generate invoices.
Communication: To send you trade alerts, invoices, system updates, and support responses.
Compliance: To comply with legal obligations and prevent fraud.
4. Sharing of Your Information We do not sell, trade, or rent your personal information to third parties. We may share data only in the following situations:
Service Providers: With trusted third-party vendors (e.g., Tradetron, Payment Gateways, Cloud Hosting) solely to facilitate the service.
Legal Requirements: If required by law, court order, or government regulation.
5. Data Security We implement appropriate technical and organizational security measures to protect your data.
Our website is secured via SSL (Secure Socket Layer) encryption.
We do not have access to your exchange account passwords or withdrawal permissions. Our API access is strictly limited to "Trade Execution Only."
6. User Rights You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to pending billing obligations).
Opt-out of marketing communications.
7. Cookies We may use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect site functionality.
8. Third-Party Links Our website may contain links to third-party websites (e.g., Telegram, Tradetron). We are not responsible for the privacy practices or content of those third-party sites.
9. Changes to This Policy We may update this Privacy Policy from time to time. The updated version will be indicated by the "Effective Date" at the top of this policy. We encourage you to review this policy periodically.